FAQ

How will I receive my personal loan?

You can choose to have your funds directly deposited into your checking or savings account or receive a check in the mail.

How are the loan terms determined?

Our system automatically generates loan offers based on the information you submit during your application. As a marketplace, we bring you different offers from different lenders at once and these offers tend to come with different terms and conditions. Mostly, they are based on your individual circumstances and unique needs. Please thoroughly review an offer before you select and sign it.

What’s the best way to make a payment?

While there are multiple ways to make your payments, each lender is different. Please review your lender’s requirements before you take a loan. Generally speaking, you can make payments online through Direct Pay, ACH transfer or debit card. Depending on the lender, you may be able to make payments by phone via ACH transfer or debit card, or pay via snail mail by sending a check or a money order. Some lenders have apps which you can download and follow the instructions to make a payment.

What do I do if I want to lower my monthly payments?

Please contact your lender directly to see if you qualify for lower monthly payments.

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